Here's a snipped explanation from the patent (via ModMyI):
While a user of a mobile device is using telephony services, the user may want to send a message or a file to another part . . . To send this information, the user may have to disconnect the call, and then perform a lookup of the caller's contact information prior to being able to send the message or file. This multi-step process can be tedious for the user.
This feature isn't entirely new for smartphone, but its potential hasn't been fully tapped yet. And if Apple can truly bring this new feature for iPhone come true to realization, then there'll definetely more satisfied iPhone users in the future.
Why? Well, I can't describe a way to use it better than what Staska from Unwired View did:
"It pisses me of, when a friend calls and asks someone’s contact info, and then I have to hang up, look it up and send it via SMS. And why do I have to do that? What’s wrong with keeping the call session open, giving me easy access the usual UI elements, and then giving me an easy way to use other messaging app to communicate with a person I am talking to?"
That's true you know, why hasn't anyone think about this before?
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